讓你更認識跨國專案的歷程,並掌握使用者旅程地圖的應用情境,及如何秉持 Lean UX 精神持續驗證想法,幫助團隊將產品推往正確的方向。
Discover any skillset and the latest trends with sofasoda
What is User Journey Map(使用者旅程地圖)?
將使用者與你的產品服務互動過程中的每個環節,包括使用者的行為、想法與情緒「視覺化」的一個方式。
為什麼使用者旅程地圖相當重要?
(1)快速讓團隊一起做現況盤點與流程檢視,從使用者的觀點出發。
(2)先全盤的了解整個顧客流程,再去聚焦幾個關鍵的互動行為。
(3)根據關鍵互動,定義不同的用戶需求問題並挖掘其中的機會點。
從工程背景到體驗設計以及產品管理,擅長運用跨領域的思維來引導產品功能的推進以及設計價值的展現。
Discover any skillset and the latest trends with sofasoda
With an active subscription, you can watch and listen to the content included in your plan for unlimited times. Learn with us to obtain skills and knowledge that can be applied to both your career and life. If your subscription is cancelled, your access to content will also terminate.
At the moment, we accept credit cards and in-app purchases. With credit cards, you can check out directly on our website. For in-app purchases, invoices will be send out by Apple App Store or Google Play Store.
For users in Taiwan, wire transfer and GUI (Government Unified Invoice) number is also available. Please contact us for further assistance.
There are three types of subscription plans: Lite Monthly, Lite Yearly and Premium Yearly Pass. Users can select what suits them best and switch to another one at any time point. Here are the scenarios:
1. If you upgrade your plan to Lite Yearly or Premium Yearly Pass, your new plan will take effect right away. A prorated refund will be issued for your previous billing cycle.
2. When you downgrade a plan, changes will be made when your current billing cycle ends.
3. For in-app purchases, please contact us for further instructions.
If you unsubscribe, you will only be able to access free episodes and free podcasts when your plan ends. We highly suggest cancelling 3 days prior to the next billing date. To find this date, go to My Account/Account.
To cancel an in-app purchase subscription, please refer to the following links for iOS guidelines or android guidelines. But hey, you’re more than welcome to jump back in learning with us anytime!